The Chronicle of Customer Service Research Paper

The Chronicle of Customer Service Research PaperI'm sure you have encountered this 'Chronicle of Customer Service Research Paper' at least once. It's a great title that caught your attention, but in order to really understand what it means, it's important to understand how the research was conducted. Most of the time, this type of paper isn't done on purpose and there are a few reasons for it. Let's look at these reasons and see what they mean for your business.Usually, when people are doing research on a company they'll use the qualitative basis. This means that they'll collect data, then use a focus group, interview people and do qualitative analysis to find out the real opinion of the customer. This is when most of the original research comes from.Unfortunately, because of the way the economy is going, this kind of research isn't going to be feasible. You need quantitative data in order to make money and this is difficult because people are not willing to divulge this information for monetary gain. There is a better way of doing this type of research and it's called the unquantifiable method.This kind of research paper is like 'focus group' except you won't just talk to people but you'll ask them questions and gather data. This is why the final results are less than definitive and you'll need more evidence to draw conclusions. But there is some good news!As long as the methods work, you can use them to make more money. If you use methods that don't work or aren't meant to be used for research purposes, you will never get any money from the companies that give you the information.This is why the Chronicle of Customer Service Research Paper is the perfect example of 'unquantifiable' research. You can ask questions, take the answers and use that information to determine whether or not what you're reading sounds right. Because it doesn't sound right, they will most likely change the way they do things, even if the changes are bad.This is where having quantifiabl e methods can benefit you greatly and allow you to take control of your research and determine if you're getting the right information. Because it doesn't sound right, they will most likely make the changes to make the research match what they're hearing in the focus groups.Remember, you don't want to get too deep into the details of what a company's customer service is like or the problems that they've been dealing with. Just ask a few questions and take notes about what you hear.